There's No Good Card for This by Kelsey Crowe

What to do and Say When Life is Scary, Awful, and Unfair to the People You Love

Life Spoiler Alert: Bad things happen. We've all been there, haven't we? The phone rings, and someone you love is sobbing. Your gut tightens, your pulse quickens. A coworker's child has been born with a serious heart condition, or someone's husband has been in a car accident, or a friend has been diagnosed with a terminal illness.

Whatever it is, a person's life has just fallen apart, and you feel awful, and you also have no freaking clue what to say, let alone do. The good news is, when someone in your life is hurting, there are real, concrete ways to help, and helping is probably easier than you think. This definitive guide, from empathy expert Dr. Kelsey Crowe blends well-researched, actionable advice with the no-nonsense humor to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation. This video lesson takes you step by step, past the paralysis of thinking about someone in a difficult time to actually doing something (or nothing) with good judgment instead of fear.

Your Instructor

Kelsey Crowe
Kelsey Crowe

Kelsey Crowe, PhD is the founder of Help Each Other Out, which makes human connection in times of suffering easier for patients, their loved ones, and professionals via workshops, interactive games, and talks. She co-authored There Is No Good Card for This: What to do and Say When Life is Scary, Awful, and Unfair to the People You Love (HarperCollins, 2017), and teaches social work at California State University. Her work has been featured on several media outlets like NPR, Washington Post, Wall Street Journal, BuzzFeed,, and others. She hopes for a day when no one has to suffer a personal trial alone because the people around them just didn’t know what to do or say.

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