Developing a Cost-Efficient Freelance Workforce with Nathan Hirsch
Task-Based Hiring for Operational Efficiency
We live in the world of Shark Tank—everyone wants an investor or $500,000 to start their business—but there’s another way: you can bootstrap. In this workshop, you’ll learn the fundamental principles behind successfully bootstrapping a business. Hirsch highlights the practices and perspectives that entrepreneurs commonly miss in their busy rush to the top, and he explains how to set a foundation of exemplary customer service, hire strategically, embrace feedback, and effectively solve problems. You’ll learn how to take your business to the next level without breaking the bank by surrounding yourself with talented people, and, most importantly, retaining that talent.
For over 15 years now, he has been on the entrepreneurial fast lane building successful multi-million dollar businesses accompanied by an unrelenting commitment to client service excellence and human resource leadership. In 2006, he founded his first online venture out of his college dorm room, selling and buying student textbooks. This idea was born to tackle the challenge of price disparity of textbooks in brick and mortar stores, thereby making it more affordable for students to procure them online. He then rapidly scaled his e-commerce business, bootstrapping from a $20 student - cause initiative to a multi-million dollar e-tailer clocking in revenues in excess of $30 million on Amazon across a 6 year period while serving over 10,000 customers.
His e-commerce business employed over 50 workers in the US and worked with over 150 globally while managing successful partnerships with over 500 distributors and manufacturers across the United States. The business continues to set high standards for order fulfillment, delivery turnaround times, lean inventory management and overall customer engagement scores.